FAQ

FAQ

by ciadmin

FAQ

These are just some of the most common questions we get asked. For anything else, please contact us – we would be delighted to help.

1. What Kind of Service Do You Offer?

We offer carpet, rug, upholstery, pet odor removal, mattress, stone, tile & grout cleaning services for both your residential and commercial needs.

2. Do You Offer Cleaning Services With Eco-Friendly Products?

We use Green and eco-friendly products for cleaning services to keep the health level of your family.

3. Do You Offer Coupons, Special Promo-codes For Carpet Cleaning?

Yes, we launch some exciting festival discount offers that our clients can take advantage of. Besides that, we also promote the same on social media. So, that you never miss an update of our cleaning services.

4. Can you remove all stains?

Honestly, we cannot – Agreed we have the best and latest carpet cleaning tools and technology. But, when it comes to stain elimination it can be a very difficult and frustrating process. There are some factors such as the type of stain, how long the stain is left on the carpet and what measure have already been taken before approaching us. These all are the things which have to be considered. Some stains such as oil, blood, coffee, tea, and wine are stains that are rarely completely removed as they can destroy the fabric of the carpet on contact.

5. Do You Guarantee Your Service?

Yes – for any reason you are not satisfied with the quality of our service, we will return quickly and re-clean the area of concern again for no cost.